Digital Navigation

There has always been a digital divide, a gap in marginalized communities with digital navigation and skills, and being able to participate equally and holistically to address human needs and remain connected. The COVID19 pandemic propelled our world into a virtual one, and further left behind significant segments of our communities. Our digital navigators have a social work background and assist with any other resourcing that is needed. 

Across Hennepin and Ramsey counties, our in-home digital navigators will meet with folx in the comfort of their own home or a place in the community, at no cost, to assist with any of the following needs. If a need is not listed, please don’t hesitate to reach out to us to ask! 

• Setting up a cell phone 
• Setting up an email 
• Internet basics 
• Using MyChart for health needs 
• Downloading/utilizing Zoom 
• Searching for resources online 
• Setting up online grocery delivery 
• Navigating online banking 
• Learning about internet security and safety 
• Learning how to use apps 
• Job search/housing search online 
• Creating resumes 
• Providing referrals to low-cost digital options 
• Applying for benefits